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Wondering about how to use virtual reality to engage guests and provide innovative new experiences? This dynamic session will provide the answers you are lookin...

Location based immersive entertainment is a unique way to create a social playing experience that is appealing to all ages. Find out where and how you can imple...

• Demonstration of how AI can be used in in various areas of the casino industry. • Examples using AI from online and social casinos, marketing and promotions ...

This session will explain how to use technology to enhance guest experience and provide exceptional service while monetizing guests' time in their guestrooms.

Some observers think the gaming industry is not doing enough to incorporate cutting-edge technologies into their overall operations, particularly when it comes ...

This topic is rarely covered at gaming industry events, but it represents an important security requirement and economic opportunity. Delivered by a knowledgeab...

Looking for a way to bring a multi-sensory experiential activity to your property? Attend this session with fresh wata CEO, Tricia Costello to find out how she...

Join this fast-paced session to better understand what digital identity is and how it is changing: • How the right digital identity tool can help in your KYC/A...

• You're not paranoid, everyone IS out to get you. • Why gaming is a prime target for bad actors. • How online services are attacked. • Building a robust holist...

Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

Learn how to grow non-gaming revenues with technology that transforms the guest experience in food and beverage outlets – and keeps customers coming back for mo...

Today, we are living in the experience economy. The Harris Poll recently reported that 78% of millennials prefer spending money on experiences over goods. Clear...

Keeping a current customer is 10-20x cheaper than acquiring a new customer. In this session, attendees will learn about the common pitfalls of various customer ...

From the guest room to the casino floor, modern technology is shifting the way we think about providing service. And technology in the patron's hands is a game-...

Businesses aim to attract and support the largest customer base possible. For payment providers, that means leveraging financial infrastructure that is pervasiv...

Guest and staff safety is at the top of every casino's list of priorities but building and communicating an effective Emergency Management Strategy is always a ...

Attendees will hear a presentation on the building blocks of yield management followed by a brief discussion of frequently asked questions on how operators can ...

This educational overview will provide the information you need to get started building your own online game. 1. Determine the type of game-is it virtual, fant...

Emerging trends in advanced data analytics offer a world of opportunity for the gaming industry. Big Data, Artificial Intelligence, Computer Vision and Recommen...

Growth in the gaming industry is a springboard for building expansion and new development. This discussion will be valuable to owners, and facilities staff, inv...

Mobile games generated over $70 billion worldwide in 2018, while over $100 billion was spent trying to acquire mobile game customers in the same year. Not only ...