Title: 4SS203: Surveillance Professionalism: Importance of Surveillance Certification in the 21st Century Date: Monday, September 12, 2025 Start Time: 10:30am End Time: 11:30am Description: Certification is the buzz word spreading nationwide throughout the gaming industry and for good reason. With the advancement of technology, casino surveillance investigators will soon experience dramatic changes in the demands placed upon them by management. At this session, learn how to get ahead by obtaining surveillance certification and why properties are hiring certified candidates. Speaker(s): Michael A. Joseph - CEO - William Michael Productions