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2019 Education Sessions

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  • 2019 Tribal Gaming in the Congress and Courts / 2020 Outlook

    October 14, 2019, 3:30 PM - 4:15 PM, Titian 2301

    In the midst of investigations and hearings, panelists will discuss the legislative and policy proposals affecting the tribal gaming industry as we near the end...

    • Language: English

  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2406

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    • Language: English

  • Advertising Restrictions and the First Amendment: The Crossroads Between Free Speech and Expression and Consumer Protections

    October 14, 2019, 2:30 PM - 3:15 PM, Veronese 2405

    With markets like Italy, Spain and the United Kingdom applying serious restrictions on gambling advertising or, in some cases, a full prohibition in an attempt ...

    • Language: English

  • AGEM Awards

    October 16, 2019, 4:00 PM - 5:00 PM, Location: AGEM Booth #3700

    Join as the Jens Halle Memorial Award Honoring Excellence in Commercial Gaming Professional and the Peter Mead Memorial Award Honoring Excellence in Gaming Medi...

    • Language: English

  • AML Hot Topics

    October 15, 2019, 11:00 AM - 12:00 PM, Titian 2203

    Hear from leading law enforcement and government officials on the most critical AML issues facing the gaming industry today and glean new insights on: • The b...

    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2406

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Applications of Virtual Reality in Gaming

    October 15, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Wondering about how to use virtual reality to engage guests and provide innovative new experiences? This dynamic session will provide the answers you are lookin...

    • Language: English

  • Aristocrat's thinkBIGGER Innovation Accelerator: Unleashing the Power of Collective Brilliance

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2402

    Collaboration is critical for any organization to succeed. Aristocrat's innovation accelerator, thinkBIGGER, leverages technology to bring global stakeholders t...

    • Language: English

  • Artificial Intelligence Across Gaming: How AI Will Reshape Gaming From Slot Floors to Sportsbook

    October 15, 2019, 12:30 PM - 12:45 PM, Expo Hall: Innovation Lab Booth 5833

    • Demonstration of how AI can be used in in various areas of the casino industry. • Examples using AI from online and social casinos, marketing and promotions ...

    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2406

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can ...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833

    Growth in the gaming industry is a springboard for building expansion and new development. This discussion will be valuable to owners, and facilities staff, inv...

    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2203

    The SAFETY Act is a powerful law enacted by the U.S. Congress in the wake of the horrific terrorist attacks of 9/11. The SAFETY Act provides companies critical ...

    • Language: English

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