FOR IMMEDIATE RELEASE
December 2, 2025

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Tina Jordan
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Naomi Greer
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FINAL G2E FUTURE WATCH RESEARCH PREDICTS
DRAMATICALLY DIFFERENT CASINO FLOOR BY 2020
Research Gives Glimpse into Future of Casinos

LAS VEGAS—The transition to more cashless gaming machines, the automation of casino services, advances in gaming technology and other factors will cause the gaming floor of 2020 to look significantly different than it does today, according to final results of the inaugural Global Gaming Expo (G2E) Future Watch Series survey.

The Future Watch Series is an annual original research series conducted in conjunction with G2E, the world’s largest gaming industry trade show and conference, to further encourage the information exchange among diverse segments of the gaming-entertainment industry.  Preliminary results of this year’s survey, released on the first day of G2E 2003 in Las Vegas, gave a snapshot of how 35 of the casino industry’s leading gaming operations executives thought the gaming floor of the future might look. 

Over the course of the event, additional suppliers, vendors and G2E attendees were given the opportunity to log on to the G2E Web site to offer their perspective on the same set of questions. G2E today released the results of the expanded survey, featuring responses from a total of 200 industry insiders.

“Just like every aspect of G2E, the Future Watch Series is intended as a tool for operators, suppliers and others to consider the latest trends and developments in gaming,” said Frank J. Fahrenkopf, Jr., president and chief executive officer of the American Gaming Association (AGA). "Data collection for this survey is an interactive process that allows us to capture the pulse of the gaming-entertainment industry.  There is no better forum to gain insight into this industry than G2E, which consistently attracts the leading experts in our business."

According to the data, 77 percent of respondents said automation and technology would cause the casino floor of 2020 to  look “totally” or “quite a bit” different than it does today.   A majority (60 percent) also think new technology-intensive games will continue to gain market share, replacing traditional reel machines in many cases.  While the traditional reel machine does have a future, respondents predict it will be in smaller markets or at more low-end properties. 

Respondents are split, however, on their vision of the future of casino design in Las Vegas.   While 53 percent believe the billion-dollar mega-resort concept will continue to be the gold standard in Las Vegas, 47 percent think there is a brighter future for smaller casino operations similar to the Palms.

Respondents to G2E’s 2003 Future Watch survey include a wide range of gaming executives, including chief executives, general managers, directors of slot operations and more.  They included representatives from gaming jurisdictions across the United States, as well as the international gaming community. 

G2E 2004 is set for Oct. 5-7, 2004 is set for Oct. 5-7, 2004, at the Las Vegas Convention Center.  For a complete summary of 2003 Future Watch Series survey research results, or to obtain more information or register for G2E 2004, visit www.globalgamingexpo.com.  

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G2E is the international gaming trade show and conference “by the industry and for the industry.” Organized by the American Gaming Association (AGA and Reed Exhibitions, G2E made its debut in fall 2001, defining itself as the pre-eminent show for the gaming-entertainment industry.  

The AGA represents the commercial casino-entertainment industry by addressing federal legislative and regulatory issues.  The association also serves as a clearinghouse for information, develops educational and advocacy programs, and provides leadership on industry-related issues of public concern. Reed Exhibitions is a world leader in creating high profile, targeted industry events where buyers and suppliers come together to do business.  Every year, Reed events bring together some 160,000 suppliers and over nine million buyers from around the world.  Today, Reed events are held in 35 countries throughout the Americas, Europe, the Middle East, Africa and Asia/Pacific, and are organized by 30 fully staffed offices.  Reed’s portfolio of 470 events services 49 industries in 12 key sectors.

For more information about G2E 2003 or to register and enjoy discounts to the Show and Conference, visit www.globalgamingexpo.com. 

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