Global Gaming Expo (G2E) is the pre-eminent gaming, entertainment expo and conference in Las Vegas for the global gaming industry.

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Monday-October-04-2004
8:00AM - 9:00AM	40101: Cashless: Which Way to Go

8:00AM - 9:00AM	40201: Slot Cheats: The Surveillance Perspective

8:00AM - 9:00AM	40211: Physical Security: Protecting Parking Lots and Garages

8:00AM - 9:00AM	40301: Class II: What You Should Know About the Machines

8:00AM - 9:00AM	40401: Class II Gaming: How It Will Change the American Casino Industry Landscape?

9:15AM - 10:15AM	40102: Deadchip Rolling: The Asian Way of (Gaming) Business

9:15AM - 10:15AM	40202: Surveillance Room Design: An Open Forum

9:15AM - 10:15AM	40212: Advances in Life Safety

9:15AM - 10:15AM	40302: Counterfeits and Cheats: Keeping Your Eyes Wide Open

9:15AM - 10:15AM	40402: Guest Service: How HR Departments Can Improve Guest Service in their Casinos

10:30AM - 11:30AM	40103: Player Tracking - Imagine……..

10:30AM - 11:30AM	40203: Surveillance System Design: An Open Forum

10:30AM - 11:30AM	40213: Avoiding Liability: Misconduct /Excessive Force

10:30AM - 11:30AM	40303: Emerging Jurisdictions and Legislative Update

10:30AM - 11:30AM	40403: Class II Gaming: How Will It Change the U.S. Casino Industry Landscape?

10:30AM - 11:30AM	40503: A Technical Overview of GSA’s BOB and S2S Standards and Tool Kits

1:00PM - 2:00PM	40104: Slot Machine Denomination: What is the Right Strategy?

1:00PM - 2:00PM	40204: Training: Developing a Successful Program

1:00PM - 2:00PM	40214: Special Events: Crowd Control

1:00PM - 2:00PM	40304: Regulations: Is It Time for a Change?

1:00PM - 2:00PM	40404: Employee Communication: How to Effectively Reach Your Gaming Work Force

1:00PM - 2:00PM	40504: The Business Benefits and Possibilities of GSA’s BOB Standard

2:15PM - 3:15PM	40205: Advanced Surveillance: Applications and Techniques

2:15PM - 3:15PM	40215: Pro-active Security: Casino Patrol Techniques and Procedures

2:15PM - 3:15PM	40305: Cashless Cow: The Next Step in Ticket-in Ticket-out

2:15PM - 3:15PM	40405: Money Laundering: Is Your Property in Compliance with Federal Regulations?

2:15PM - 3:15PM	40505: The Value and Impact of Industry Standards on Business

2:15PM - 4:15PM	40105: The American Casino: Will Europe Ever Accept It?

3:30PM - 4:30PM	40206: Safety vs. Privacy: Protecting Your Casino

3:30PM - 4:30PM	40216: Internal Investigations: Interrogations and Interviews

3:30PM - 4:30PM	40406: Table Rating: How do you Assure that Guest Services Is not Lost

Tuesday-October-05-2004
8:00AM - 8:50AM	10101: Class II: Regulations and Updates

8:00AM - 8:50AM	10201: Casino Construction: How Commissioning Can Help You Beat the Odds

8:00AM - 8:50AM	10301: Manufacturers CEO Roundtable

8:00AM - 8:50AM	10501: Testing, Testing: The Increasing Importance of Slot Labs

8:00AM - 8:50AM	10601: Blurring the Lines: The Convergence of Video Poker and Slots

8:00AM - 8:50AM	10901: CRM: How It Impacts Customer Service at Casinos

8:00AM - 8:50AM	11101: Riverboat Gaming: The Impact of Dockside and Higher Taxes

8:00AM - 8:50AM	11201: Table Games: Catching Cheats

8:00AM - 8:50AM	11301: Restaurant Design: Techniques to Attract Restaurant Customers

8:00AM - 8:50AM	11401: Tribal Opportunities: Economic Development Beyond Gaming

9:00AM - 9:50AM	10302: Building a Budget: Planning for the Fiscal Year

9:00AM - 9:50AM	10502: Opening Lines of Communication: Casino Leaders and Regulators Working Together

9:00AM - 9:50AM	10602: Business Intelligence: Turning Your Data into Information

9:00AM - 9:50AM	10802: Politics and the EU: Who Really Represents Gaming Interests in Brussels?

9:00AM - 9:50AM	10902: Cashback or Bounceback: What Drives Slot Players?

9:00AM - 9:50AM	11002: The Essentials: What New Hires Need to Know

9:00AM - 9:50AM	11202: Protecting Slots: Device Cheats

9:00AM - 9:50AM	11502: Design and Décor: The Shape of The Casino of the Future

10:25AM - 11:15AM	10103: Effective Techniques: Marketing and Promotion

10:25AM - 11:15AM	10203: Renovation Renaissance: Making Old New Again

10:25AM - 11:15AM	10303: Double Down: Why Tax Hikes Hurt Government and Industry

10:25AM - 11:15AM	10403: Atlantic City: Responding to Competition

10:25AM - 11:15AM	10603: Games and Expectations: The Slot Floor of the Future

10:25AM - 11:15AM	10703: Networked: Gaming and Television

10:25AM - 11:15AM	10903: Marketing Racinos: VLT Operations at the Tracks

10:25AM - 11:15AM	11203: Game Protection: Advantage Players

10:25AM - 11:15AM	11303: Profit Potential: Maximize Your Revenue While Delighting Your Guests

10:25AM - 11:15AM	11403: Class Warfare: The Legal Distinction Between Class II and Class III Gaming

11:30AM - 12:30PM	KN001: Neon Chefs

2:00PM - 2:50PM	10204: A Breath of Fresh Air: Why Indoor Air Quality is Important

2:00PM - 2:50PM	10304: Pay Up: The Insurance Crisis in the Gaming Industry

2:00PM - 2:50PM	10404: Expansion Update: Evolving U.S. Gaming Jurisdictions

2:00PM - 2:50PM	10504: Intellectual Property: How Gaming Companies Can Protect their Products and Services

2:00PM - 2:50PM	10704: International Intrigue: Internet Gaming Developments

2:00PM - 2:50PM	10804: Avoiding the Backlash: Protecting the Public Good … and the Bottom Line

2:00PM - 2:50PM	10904: Market Research: Portrait of an American Gambler

2:00PM - 2:50PM	11004: Power Promotions: The Year's Most Innovative Campaigns

2:00PM - 2:50PM	11204: Locals Casinos: Keeping Neighbors Happy

2:00PM - 2:50PM	11404: Land Into Trust: Off-Reservation Gaming

3:00PM - 3:50PM	10705: Player Profile: Who Really Gambles on the Internet?

3:00PM - 3:50PM	11205: The Future of Casino Security: Technology

Wednesday-October-06-2004
8:00AM - 8:50AM	20101: Top Priorities: The Importance of Customer Service

8:00AM - 8:50AM	20201: Building the Spa Casino: A Case Study

8:00AM - 8:50AM	20301: Operators CEO Roundtable

8:00AM - 8:50AM	20401: Racino Revolution: Are Slots Saving Racing?

8:00AM - 8:50AM	20801: Macau: Explosive Growth, A Risky Experiment or Both?

8:00AM - 8:50AM	21101: Scientific Research on Gambling: Impact on Current Gaming Policies and Practice

8:00AM - 8:50AM	21201: Emergency Management: Developing the Disaster Plan

8:00AM - 8:50AM	21301: Marketing Your Restaurant Like An Expert: The Art Of Branding And Positioning

8:00AM - 8:50AM	21401: NIGC's Environmental, Public Health and Safety Regulations

9:00AM - 9:50AM	20202: Designing Drama: Keeping Them Coming Back

9:00AM - 9:50AM	20402: Meeting the Challenge: How Conferences and Trade Shows Work in Gaming Jurisdictions

9:00AM - 9:50AM	20902: The Power of the Brand: The Marketing Directors Roundtable

9:00AM - 9:50AM	21002: Recruiting: How To Hire and Retain the Best

9:00AM - 9:50AM	21102: Congressional Issues: Gaming on Capitol Hill

9:00AM - 9:50AM	21202: Information Technology: Casino Security

9:00AM - 9:50AM	21302: F&B; 101 for the Non-F&B; Executive

9:00AM - 9:50AM	21502: International Challenges and Opportunities: Exploring the Possibilities

10:25AM - 11:15AM	20103: Your Hall: Through Your Players' Eyes

10:25AM - 11:15AM	20203: On the Cutting Edge: Design Trends for Native American Gaming

10:25AM - 11:15AM	20303: Suspicious Transactions: Update on Cash Reporting

10:25AM - 11:15AM	20503: Legal Eagles: Compliance and the Role of the Chief Counsel

10:25AM - 11:15AM	20603: Market Explosion: The Next Generation of Gaming Customers

10:25AM - 11:15AM	20803: Money Laundering: A Global Issue, A Major Concern

10:25AM - 11:15AM	20903: Data Disciples: Player Tracking Systems and How to Use Them

10:25AM - 11:15AM	21103: Words into Action: Operationalizing the AGA Code of Conduct

10:25AM - 11:15AM	21203: Racinos: Security Concerns

10:25AM - 11:15AM	21303: How to get Your Customers to Stay More and Play More

10:25AM - 11:15AM	21403: Tribal Government Gaming: Regulating All Levels

2:00PM - 2:50PM	20204: Designing Success: Expanding International Markets

2:00PM - 2:50PM	20304: Wall Street Wisdom: Gaming Analyst and CFO Roundtable

2:00PM - 2:50PM	20504: Scrutiny of Public Companies in Gaming: How Much is Enough?

2:00PM - 2:50PM	20704: P2P: Online Gambling's Fastest-Growing Sector

2:00PM - 2:50PM	20804: The U.K.: Winners and Losers in a Changing Landscape

2:00PM - 2:50PM	20904: Massaging The Media: How to Get the Truth Out About Gaming

2:00PM - 2:50PM	21004: Standard Operating Procedures: Are Yours Better Described as SECRET Operating Procedures?

2:00PM - 2:50PM	21204: Gaming: Homeland Security

2:00PM - 2:50PM	21404: The NIGC: Where We've Been and Where We're Going

3:00PM - 3:50PM	20705: Legal Limbo: How the Wire Act Impacts Online Gambling

3:00PM - 3:50PM	21005: Training and Customer Service: Secrets from Outside the Gaming Industry

3:00PM - 3:50PM	21105: The Casino Foundation: How to Best Help Charities

3:00PM - 3:50PM	21205: Slot Protection: Advantage Players

Thursday-October-07-2004
8:00AM - 8:50AM	30101: Service With a Smile: Dealing with Difficult Customers

8:00AM - 8:50AM	30611: New Chip Technology

8:00AM - 8:50AM	30801: New Jurisdictions: A Roadmap of What's Ahead

8:00AM - 8:50AM	31001: The Smoking Gun: Ban vs. Accommodation

8:00AM - 8:50AM	31101: California Challenge: Negotiating a Gaming Compact

8:00AM - 8:50AM	31201: Criminals: The Incarcerated Truth

8:00AM - 8:50AM	31401: An Ongoing Debate: The Pros and Cons of Amending IGRA

8:00AM - 8:50AM	Profit Potential: Maximize Your Revenue While Delighting Your Guests

8:00AM - 9:50AM	30601: The Slot Debate 2004: Manufacturers vs. Operators

9:00AM - 9:50AM	30202: Gaming Synergy: How Retail Thrives in a Gaming Setting Session Title

9:00AM - 9:50AM	30402: State Associations: Making the Point

9:00AM - 9:50AM	30502: Privacy Rights: What Casinos Must Do Under the New Federal Law

9:00AM - 9:50AM	30802: Emerging Jurisdictions: Russia and the Former CIS Nations

9:00AM - 9:50AM	30902: Direct Mail: Keep It Out of the Junk Mail Pile

9:00AM - 9:50AM	31202: Protecting Riverboats: Security and Surveillance Concerns

9:00AM - 9:50AM	31502: Leading by Example: Native American Tribal Leaders Roundtable

9:00AM - 11:15AM	31002: Retailing, Revenue Management and Slot Profitability

10:25AM - 11:15AM	30103: The New Bingo: Tradition and Technology

10:25AM - 11:15AM	30503: Gaming Licenses: Privilege and Compliance

10:25AM - 11:15AM	30603: Indian Gaming Innovations: Transforming the Gaming Industry

10:25AM - 11:15AM	30803: Up and Down: The Changing Fortunes of the Asia Pacific Jurisdictions

10:25AM - 11:15AM	30903: Overcoming Opposition: Strategies to Countering Industry Myths

10:25AM - 11:15AM	31003: How to Host a Poker Tournament

10:25AM - 11:15AM	31103: VLTs and Slots: Public Sector Gaming

10:25AM - 11:15AM	31203: Native American Gaming: Unique Security Concerns

10:25AM - 11:15AM	31303: Borrowing the Brand: Franchising Pros and Cons

10:25AM - 11:15AM	31403: Class II Game Classification Standards Advisory Committee: A Public Meeting

11:30AM - 12:30PM	KN003: Poker Power

2:00PM - 2:50PM	31204: Risk Management: The Gaming Perspective

2:00PM - 2:50PM	31304: Mohegan Sun's How to Build the World's Largest Wedding Cake

3:00PM - 3:50PM	31205: Disaster Planning: Practical Tabletop Exercises